Worldwide Dental Emergency Assistance Scheme

A Scheme established to offer support and assistance to dental plan patients who request treatment following a dental trauma and/or dental emergency or oral cancer.

The Worldwide Dental Emergency Assistance Scheme has been given a new look, click the link below for access to the new site.

Scheme Documentation

Last updated 15th October, 2018

Privacy Notice

Request for Assistance forms

Informative documents

Request for Assistance - Dental Injury Accident

Last updated 1st November, 2017

Last updated 1st November, 2017

Request for Assistance - Emergency

Request for Assistance - Hospitalisation / Facial Disfigurement / Oral Cancer 

Last updated 1st November, 2017

Please download and keep in a safe place.

Large print or braille is available on request.

Forms can also be obtained from your dental practice with which you are registered.

If at all possible you should contact us first to pre-authorise your request, as payment of benefit remains at the sole and absolute discretion of the Scheme Manager.

Last updated 1st January, 2020
Applicable from 1st January, 2020

V3.2 Scheme Handbook

If you require any information on previous versions, please get in touch

Last updated 15th October, 2018

Scheme Summary and Important Information

Contact Us

The Worldwide Dental Emergency Assistance Scheme is operated by Worldwide Assistance Limited (10907861). A company registered in England and Wales.


Registered office:

Cambrian Works 

Gobowen Road 

Oswestry 

Shropshire 

SY11 1HS

Calls may be recorded to help us provide, monitor and improve our services to you.


Our UK office hours

Monday to Thursday

8.00 am - 5.30 pm. 

Friday 

8.00 am - 5.00 pm.


If you have suffered a dental trauma and/or dental emergency or oral cancer, please contact us on: 

T: 0300 303 5061 

E: assistance@wdeas.co.uk 

During normal UK working hours:

Outside normal UK working hours:

T: 0800 525631 

If overseas:

T: (0044) 1747 820841 

(not in relation to requests for assistance)


T: 0300 303 5061 

E: complaints@wdeas.co.uk 

In the event of a complaint: 

T: 01691 684120 

E: info@practiceplan.co.uk

For general queries relating to your Dental Plan:

© Copyright 2020.

All rights reserved. Practice Plan Limited